Passenger Rights
You have rights as an air traveler.
During the holidays, a lot of people travel. I avoid it as much as possible, mainly because I used to travel a lot and get pretty irritated with air travel these days. For one thing, since 9/11, security measures have gotten pretty onerous, which is too bad because most of them don’t really do anything to address actual safety. But, before I go off on a rant about my favorite subject (ie. Security theater), let me say that the worst thing about flying these days is the flying and the airline companies themselves. I know it’s a business and that we should be thrilled to get so far as quickly as we do, but they really play fast and loose with things like passenger comfort, over-booking and taking little to no responsibility when things go wrong.
Good news, though, you do, in fact have rights! Did you know that you may be entitled to compensation for delayed flights or missed connections? It’s true! You can read more about your air passenger rights, and get help if you feel like you’re due something from the airlines who lost or damaged your luggage or forcibly booted you off your flight due to over booking, at AirHelp. I have to admit, as of this writing, I haven’t used them, so I can’t speak to their actual effectiveness, and I don’t get anything from them to link to their site, but just having your actual rights laid out may be of significant enough benefit that I felt it was worth sharing. Oh, also, their fee for helping you is 25% of whatever you’re due, but I still think it’s worth it, as otherwise travelers would just be out the whole amount.
This post originally appeared on Use Your Words!
