Diary of a Network Geek

Today, I bring you an actual technical tip.

Sadly, it’s not a tip I bring to you via actual experience, but via a regular e-mail I get from the fine folks at TechRepublic. Among the many e-mail news updates I get, they send me a Linux “tech note” filled with helpful information. Today’s was particularly useful, or would be if I were still actively using Linux at work. In the Windows world, a standard setting is to have the Windows password expire every so often, forcing users to create new ones. This usually prompts them to throw out their old yellow sticky note stuck to the bottom of their keyboard, too, but that’s just a side effect of improved security. Now, thanks to this article, you can enable password aging on Linux, too.

Before you start creating users, edit the /etc/login.defs file. Change the following settings:

PASS_MAX_DAYS   99999

(Change this from 99,999 days to something more like 60 or 90. That will force users to change their password more often.)

PASS_MIN_DAYS   0

(Normally, you wouldn’t need to change this.)

PASS_WARN_AGE   7

(This gives them a full week of warnings to change their password. You know your users, but I think “less is more”. Five days should be more than enough.)

You will also want to edit the /etc/default/useradd file, looking for the INACTIVE and EXPIRE keywords:

INACTIVE=14

(This would make an account that has allowed its password to expire to go “inactive” after two weeks. That’s a week of warnings and a week of not working. Should be plenty.)

EXPIRE=

(This sets a specific date for an account to “time out”, regardless of when the password was set. Normally, I’d leave that alone, but if you really want to set it, it’s done in the format YYYY-MM-DD.)

That should get you through most “normal” situations, but if you’ve already got existing users or want more information, read the article at Tech Republic.
Wow, that was fun. For me, at least. Now, all I need is a job that lets me actually use those Linux skills that are rusting like a horse-drawn plow in the Winter snow….

(Note: This “post” was written over the space of two long waits in airports after gliding through easy and over-hyped security.)

08/11/06

Well, there wasn’t any free wifi at the airport that I could find, even using a cool new tool I found for Linux called Wifi-Radar. Super slick little proggie that scans for available open wifi networks and automagically attaches you to the network of your choice. Pretty cool. Anyway, security was a breeze. As usual, the blood-sucking, bottom-feeders in the alarmist media totally overhyped the delays. I got Hilda checked in, stopped for gas and slipped into the Park-N-Fly by about 10:45 AM. The shuttle got me to the airport no later than 11:15AM and I was checked in and through security in less than 20 minutes. That’s with an eTicket and a driver’s license that still has my last name misspelled with an extra letter. You’d think that would raise a red flag, right? Hell, it doesn’t even raise a damn eyebrow.

Feeling extra secure yet? So, we hear all kinds of stuff about how bad security is going to be, but, as far as I could see, the only thing added to security was that they were restricting fluids on the plane. Yeah, so, no drinks through security, which, of course, means that everyone was buying drinks in the terminal. I didn’t look at how much I was gouged for my bottle of water and masked the whole cost with a couple of magazines. No Maxim, though. Just PopSci, Scientific American, Men’s Health and Real Simple. You know, I may end up getting a subscription to Real Simple instead of Dwell. It’s more my style. Not quite so avant-garde and infinitely less expensive. I was very glad to have gotten my iPod back, though. And, I even managed to sync all of Tristan und Isolde to it before I took off in the morning. Sadly, I didn’t have quite enough time to create a playlist that let me listen to the entire opera in order, but, still, I have it in there. According to iTunes, I have almost three days worth of continuous music on my Nano. Based on the silly media hype, it sounded like I’d need it, so, I was thrilled.

The one interesting thing was that I was almost on the news. No, not because I tried to sneak something dangerous on the plane. Though, God knows, I have done just that so many times it really makes me question the supposed security training they give those TSA agents. Anyway, there was some cute, Hispanic news chic there with her cameraman interviewing passengers about the virtually non-existent security delays and they saw my “Sunguard Secure, Disaster Recovery Experts” shirt. Right away the camera guy is all “So are you a disaster recovery expert?” and I start laughing at them both. I explain that, yes, I am an IT disaster recovery expert, but not the kind they were looking for. Oh, sure, I could have gone on TV and made a credible security expert, but that’s mainly because I’m well read and I’ve spent a lot of time thinking about security for IT, which includes physical security, not because I’m a real anti-terrorist expert. But, why? Why the hell would I want to have my mug all over the TV news? I hate them, the alarmist fear-mongers always whipping the mass of unwashed humanity into a damn frenzy. Idiots. They’re not journalists anymore, just talking heads. It’s all about jumping on that fear-hype bandwagon, not about reporting real information that people can actually learn something from anymore. I don’t know, maybe it’s time to get a subscription to a local paper again. Ha! “A” local paper, that’s funny, isn’t it? It’s either the Chronicle or an out of town paper, like the Chicago Tribune or the Wall Street Journal. Oh, well, it’s almost all bad news anyway….

08/14/06

Well, here I am again, killing time in an airport waiting for my flight after breezing through security. I can’t tell if it’s just the media blowing things so far out of proportion or just people stupid enough to argue with the TSA agents and trying to break the rules. Honestly, I think it’s the TV news media who have to justify their existance by whipping everyone into a frenzy about the terrorists who weren’t even on US soil. Sure, I’ll grant you, getting blown up in a plane would really ruin my travel plans, but we’ve been living with this since 9/11 and, frankly, I think it’s about time we just adjust to higher security than we used to have. I mean, really, compared to most of the world, we’ve been skating along pretty free and easy. They’ve been dealing with terrorists in Europe for years and the British were more relaxed about this last incident than we were, even though it was their countrymen that were going to be blown up! This is just going to be a fact of life from now on. We need to get past the panic and fear and make our adjustments and move on with our lives, otherwise the terrorists have already won. So, in any case, I glided through security, in spite of not shaving, having a scruffy goatee and being loaded down with electronics. I guess it helps to just blank your face and go with the flow. Not like I have a choice, after all, so I might as well just accept the process and go with it. Seems to make things a lot easier. So, crazy security concerns aside, I had a good visit with the family.

Turns out, my parents were wrong and I wasn’t going to be presenting my nephew with his Eagle award, but it really did seem to mean a lot to him that I was there. Actually, it seemed to mean a lot to everyone to see me. I guess I shouldn’t be so surprised, but I never realized how important I was to my family. Of course, I spent some time setting up my parent’s new laptop and transferring settings and files over from the old one. I first thought that I’d be able to do that via a USB thumb drive, but there was just a little too much there to get onto a single one gig drive, so I had to use the network cable and crossover adapter that I’d brought with me. Good thing I have a little bit of experience being an IT consultant on the road and thought to bring some “extra” stuff I probably wouldn’t need, just in case. Sadly, I forgot to bring the copy of Word that I had for Mom and scratched the first CD of the Works install set, so I’ll have to ship them the CD and walk Mom through the install. Oh, the funny thing about her new laptop is the wireless connection. I cranked up that laptop and found five or six networks in the area with at least two that were unsecured, so I used that to piggy-back to the Internet. I think that ease of use just about convinced her to invest in broadband at their new house when the finally move in. They already have digital phone service through their cable, so I’m pretty sure they’d get a discount on the Internet connection, too. That along with a wireless router would really have them in the modern age of computing. And, I think they’d use their laptop more. Well, at least, Mom would. Dad mainly tells her what he wants and sends her off to do it, but he thinks he’s pretty high-tech, which is kind of funny. Actually, if you ever met either of my parents, it’d amuse you think of either of them being all that high-tech.

Though, somehow, they turned out at least two of us that make our living via technology. That’s just one of many things my brother and I have in common, though… It was nice talking with him some, though, I think we both wouldn’t have minded talking more. Eleven years apart and a vast difference in life experience, but we’re still the same in so many ways. Sadly, we both have many of the same things to fight through and over come. Both shy, each in our own way. Soft-spoken, but determined and, often, very single-minded of purpose. I honestly think that my brother has a PhD. because someone told him he couldn’t do it. We’re funny that way. Sometimes, that’s an asset, but not always.
Still, we often have very similar political views and, talking with my sole niece, Rachel, I was surprised to see how well our philosophies about kids meshed. That “little” girl has grown into quite a young woman. Just barely fifteen, but almost as tall as I am and, thankfully, looking more like her mother every day. I sat with her after her brother’s Eagle Ceremony and talked with her a bit, since I realized I didn’t really know her that well these days. The boys all center on me like iron filings on a magnet and that often seems to leave little room for Rachel. The last time I was home, she spent most of the time with Allison, my former step-daughter, and I didn’t get to talk to her. In any case, I took the opportunity to chat with her about a lot of different things, including driving, boys and her future plans. She didn’t have a boyfriend right now, but she’s already had two, which, at fifteen seemed like a good, slow start. She broke up with the last one, she told me, because he’d been smoking marijuana. Smart girl. Already learned that guys who smoke enough dope lose all motivation and ambition. It’s not just a stereotype. So, she was single, but didn’t seem in a big hurry to find the next guy, which I though was a good attitude, too. When I asked her about school and ideas for a career, she told me she wanted to go into nursing. Like I said, smart girl. It’s a good field and she has the right kind of personality for nursing. Even at fifteen, she was worried about her poor, old Uncle Jim standing when everyone else was sitting at the reception. I was glad for the chance to sit and talk with her. I just wish Allison had more of an opportunity to know her former cousin. I think Rachel would have been a good influence on her. Ah, well, maybe they’ll reconnect one day. Stranger things have happened.

Her little brother, Michael, my youngest nephew, is a whole different animal. This poor kid has no small amount of adversity to overcome. As a little guy, he got repeated ear infections and is, as I recall, legally deaf. But, since he was very small, he’s worn a hearing aid in each ear and does quite well. He has a very slight speech impediment, but he seems to make up for that with enthusiasm and volume. He certainly has no trouble making himself understood when he wants to get a point across! But, he also has a fairly rare back and spine condition that will require him to wear an obviously uncomfortable back brace for most of the next three years. He’s a good kid and doesn’t complain much when his parents tell him to get his brace back on, but it can’t be something he likes to do. I don’t know if any of the kids at school give him trouble for it, but I think his mother has already given her permission to pop the little wiseasses if they do sound off. And, if I ever hear about any grief, I tell you, Mike will have a mean uncle from Texas coming up to crack a couple of skulls for him. He’s a good boy and puts up just a tiny fuss at having to deal with all his physical troubles. And, in spite of all his reasons to be unhappy, I’d say he’s the most gregarious and, well, “jolly” of all my nephews. Always smiling and laughing and joking, even when irritation occasionally creases his forehead, it sure doesn’t cloud his world for very long at all. I know quite a few adults that could learn thing or two from this young man.

Then, there was my “redneck nephew”, as I like to call him.
John Dwight is a big kid. He looks slow and ponderous and even sounds a little thick, but he’s not. He’s a smart kid who lives in a town that doesn’t put much stock into “book learnin'” and it shows. Mainly, I think he’s just not very motivated. I think he sees the futility of his situation. He can only go so far in that little town outside of Rockford, Illinois. After that, if he wants more and bigger opportunities, he’ll have to leave. Based on how his mother and father have dealt with that decision, I doubt he’ll leave. Though, he is talking about enlisting in the military. He claims he wants to be a sniper, but with less than perfect vision, I think that’s not going to quite work out for him. He likes to work on cars, though, and seems to think he can bide his time waiting for the sniper program while being a mechanic. I don’t think he understands the military enough to know that once he starts as a mechanic, he’s likely to stay a mechanic, but, at least he’ll have a skill and a way to make a good living after mustering out. It would be a good way for hime to go.
He shadowed me for most of the time I was working on my Mom’s new laptop. I think partly because he wants to get a shiny, new laptop himself, but also because he’s interested. I talked with him about what I was doing and promised to send him one of the super cheap 1 Gig USB thumb-drives I’d found at MicroCenter and was using. He seemed genuinely excited about that. I’ll send that to him after I get back along with a Knoppix CD, so he can learn a little Linux. If he learns Linux and is still interested, I might send him an old Dell laptop with Redhat or Novell’s free OpenSuSE loaded on it. That would be another direction he could go. A little military experience and a couple of professional certifications and he could really go far.

Finally, my oldest nephew and godson, Bill…
As I write this, he’s on his way to his first year of college. He’ll be a Physics Major at Purdue University. Kid’s going to be a genius PhD, like his father. He has a girlfriend, Jenny, who’s nice enough, but tries a little too hard to be liked. When she forgets to work at it and relaxs, though, she’s a nice kid. Bill and I had a little talk on Friday night when his family came over for dinner. (Mom made “creole chicken”, a soulfood recipie that my grandmother picked up on the Southside of Chicago.) He’s so much like his father that it’s almost scary. I was touched Saturday when I figured out that he really just wanted me at the ceremony because he missed his Uncle Jim. I made sure to give him my cell number and told him he could call for anything but bail money. I hope he takes me up on the offer. I gave him the best advice I could for a Freshman going into that big, wide world of college. “Never go into a weekend without twenty bucks and a condom.” I explained that to him, but those stories will have to wait for another time on the blog. My plane is boarding, so I’m shutting down the laptop. Next stop, Houston!

Update:
Made it home safe and sound. Got my poor Hilda from the vet today. Apparently she barely ate, hid from the “keepers” and generally trusted no one. On the upside, she did learn to use the “doggie door” really well! That’s where she ran to get away from the people who were supposed to pamper her. *sigh* She wouldn’t even eat her home-made treats. Apparently, she just didn’t trust the kenel staff enough to take even the yummiest of muffins from them. (In fact, they said they smelled so good they almost ate some themselves!) She was so excited to see me, I could barely get her car harness on her. She wolfed food when we got home. And treats. And attacked a new rawhide chewie bone I’d gotten her. Well, she’s like her old dad, doesn’t trust anyone new and is loyal to a fault. She’s my dog, sure enough.
Glad to be home. And, finally, after all this time and all this trouble, this is home.

Advice from your Uncle Jim:
"The journey of a thousand miles begins with a single step."

No, not me or anyone I know.

Sorry, but most of the geeks I know either simply are not “hotties” or are men and, well, I just don’t see them that way. And, of course, with the way my negative weight-loss has been going, I’m far from that myself. Still, rumor has it that they’re out there. Certainly, it seems they’re in Australia. At least, if this article about a Hot Geek chick calendar on AustralianIT is to be believed. Certainly, the website for the calendar itself, IT Screen Goddesses, seems to be legit. At least, they’re selling calendars of beautiful women. But, what’s their “geek cred”? Do they run Linux? Are they programmers? That I cannot say from the article or website, but, well…

Okay, this just struck me as funny. I apologize in advance to any of my readers who might, possibly find this demeaning in any way. And, you have to give them credit, at least they’re highlighting beauty and brains, in a single package. Surely, it’s no surprise that such things can coexist to my female readers, but it might shock some of my more sheltered male readers.

So, now that I’ve ruined my chances with any hot chicks who read this blog, you might as well click on the links and get chuckle. It is Friday, after all.

I highly reccomend checking yourself on Google.
Why? Because your next employer may be Googling you, that’s why. At least, according to this article on the New York Times, that’s what’s been happening.  I certainly know that I’ve been found on Google on more than one occasion.  Not only by employers, but also by potential dates and, well, obviously, dates.  This blog did, after all, start as a marketing scheme, a way to get the search engines to find me and catalog me.  It worked.  Very well, in fact, as this page has a Googlerank of Five out of Ten.  And, if you Google Linux Resume, I’m the second hit.  If you Google CNE Resume, I’m the first two hits.  If you Google Jim Hoffman, I’m the sixth hit.  So, I think about what I say here, and how I say it, because I know people might actually read it.  People I might care about and people who’s opinion matters to me or can effect my life.  And, I’m told that in the dating world, it’s more and more common to Google potential dates to see what mischief they’ve been up to on the web.  Obviously, one never knows what might turn up.

This is a special concern for bloggers, of course, who put themselves “out there” on a regular basis.  Do you want a potential employer reading that last rant?  Or about your after-hours antics?  Or about the slacking you do at work to post to your blog instead?  All things to think about.  So, what do you find when you Google yourself?  If you don’t know yet, maybe you should try it and see what turns up.

Advice from your Uncle Jim:
"When one door of happiness closes, another opens; but often we look so long at the closed door that we do not see the one that has been opened for us."
   --Helen Keller

If the only tool you have is a hammer, you tend to see every problem as a nail.
–Abraham Maslow

So, I’ve been doing a lot of strange things at work the past couple of weeks. And, by strange I mean working around problems like trying to get things done without spending money. That always seems to lead me through some interesting back doors and into areas that I’ve not been before.

First, I was asked to do some browser forensics. Basically, it was supposed that a particular employee, no myself, was spending a little too much tiem on the web. I was tasked with finding how much time and where they were going. Simple enough, right? Well, I had to do it on the “down low” and without sitting at their computer. Enter, Webhistorian, by Mandiant. This utility let me grab history files and arrange them into a nice, easy-to-read report that told me where, when and how long my intended target was spending time on the web. That combined with a drive mapped to the administrative share on his computer showed… That he was actually relatively innocent. Yeah, he went to some sports websites, but only first thing in the morning and at lunchtime. Nothing worth firing him over, at any rate.

Next, there was a more, um, general security question. And, okay, it wasn’t actually at work, but it’s good to know for work. A friend thought her computer might have been inadvertantly used in the comission of a crime by a “guest” and asked me to check it out. I can’t go into details because of pending legal action, but I decided to let her take it to the proper authorities first, in case I were to mess up any evidence. Once they’re satisfied, however, I’ll take a look at it. And, thanks to another blog I read, I’ll be using something called Helix.
I have read the aforementioned blog, A Day In The Life Of An Information Security Officer, for, well, years, actually. Mostly, it’s just an interesting diversion, but sometimes, I get good ideas from the posts and case files. This time, the new tool came from the comment section. Helix was suggested by another faithful reader. It’s a bootable, “live cd” Linux distribution. It’s also free, which is one of my main criteria for the tools I use.

I also had to clone a giant Windows XP disk this week. I tried a number of utilities, including Symantec’s Ghost, but it was another Linux distro that saved me. This time, I used Knoppix. Also a bootable, “live cd” distro which is available free from the Internet. I found the command by accident while searching for something else, but I also discovered there are other ways to clone a cd via Knoppix. My Google search turned up several HowTo documents. There was one on Knoppix.net’s forums, another on Linux.com and a third on Just Linux. I used the third method first, which turned out to not work so well at all. Something to do with XP and how finicky it is about hardware and booting, I suspect. So, I finally moved on to the appropriately named NTFSClone. I still had problems making it bootable, but I attribute that to the old disk running Windows XP. I hate XP. Truly. Still, I managed to have some good fun with all the different attempts. I enjoy a good intellectual challenge!

These days no one can afford to be just a “Windows Admin” or just a “Novell Admin” or, even just a “Unix admin”. We have to use the right tools to get the job done, whatever that looks like.
I’m the man behind the curtain who makes the great and powerful Oz go. If I want to outwit the flying monkeys that the Wicked Witch of the West sends after me, I’d better have a whole lot of tools in my toolbox besides my magic ruby hammer.
Even though I’m Linux certified, I don’t work with it enough for my taste, so I’ve finally gotten off my lazy butt and installed Open SuSE on two old laptops I have at the house. Again, it’s free and so were the laptops. One is an old Dell that came from an old job. The other is a Compaq that a friend gave me because he knew I’d get more use out of it than anyone who he might donate it to for the tax write-off. Either that, or I’ve become a charity. Hey, it could happen!
In any case, I’m working on expanding my toolbox, one piece at a time. And, now, you can take advantage of my tinkering to expand your own digital toolbox. Have fun with the new toys!

Hey, remember the days when I talked about geek stuff all the time?

Yeah, me neither, but, still, the title of the blog is Diary of a Network Geek and this is news that matters to geeks, so…  I saw this yesterday and again early this morning: Novell Sacks Cheifs. So, it looks like another changing of the guard at Novell.  I find myself wondering how long this company will be able to hold on these days.  I know, people have been saying that for ages about poor, little Novell, but, really, how much longer can they hold on at this point?  A dwindling market share, massive competition from giants like Micro$oft and endless management changes do NOT inspire confidence.  Sure, they’ve revamped their product line to embrace Linux, but I’m starting to think that it’s too little, too late.  And, trust me, I LOVE Novell and their products.  I’ve been a Novell zealot since I started in IT and Novell certified for fourteen years.  I used to live and breathe this stuff.  I’ve seen Novell product do more on fewer resources than, well, than almost anything going.  But, even I have to question the company’s decisions and direction these days.

I guess it’s a good thing I enjoy Linux and got Linux certified not too long ago.  Maybe, with this news, it’s time to focus on my Unix experience and abandon Novell to the market wolves.  I certainly would prefer a Linux or Unix job over a Windows Admin position.  Of course, if the pay is right, I’ll babysit your kids or design web-pages for you.  Heck, if you pay me enough, I’ll even publish trade magazines for the self-storage industry!

Looks like I’m hitting the road again. Damn.
You know, mostly, if everything is arranged all nice and all, I like traveling. I especially like traveling on someone else’s dime. But, I hate having to hit the road for business at the last minute. This time, I’ll be swapping out a Windows 2000 server, including a data copy, at a remote location in far less time and with far less notice than I’d like. The sad thing is, I’m getting used to that with this job. How does that phrase go? “I’ve done so much with so little for so long that I’m now qualified to do anything with nothing.” Hmm, maybe I should add that to my resume under “qualifications” or “Skill set”. And, I was just telling Ms. NewGal tonight on the phone that I’ve been making the impossible probable and the improbable common place for more years than I can remember. It’s not too hard with Windows, since any moron can handle a point-and-click interface then call himself a Director of IT, claiming that he can manage servers. But, I’ve done it with Windows, Netware and Linux, with a little Solaris and even VMS thrown in for flavor. And mostly at remote sites where things often go wrong. Very, very wrong.

As further evidence that I’ve been doing this too long, when I pulled my toiletry kit out from under the sink, it was already stocked with almost empty containers of every thing I use on a regular basis. Enough after shave for a week, a couple of good gargles of mouthwash, a toothbrush and some toothpaste, the last bit of deodorant. I even had shampoo and conditioner in there from the last place I stayed at, just in case! And packing my clothes took all of fifteen minutes, too. I normally plan for one extra day, plus any special circumstances, so, I have three days worth in there, just in case. It’s going to take me longer to pack my toolkit and carry on bag than anything else. And that’s only because I have to slim down in case I have to fly back on a commercial flight. My boss is flying me over, which is actually sort of nice, but there are thunderstorms expected for Friday afternoon, so I may be flying back on a commercial flight. That means time wasted in an airport. In fact, an airport I spent the night in once. The part about all this that sucks, though, is having to go back to the little podunk airport to get my car when I do finally get back into town. So, I’ll be dragging my sorry, tired butt from either Hobby or Bush Intercontinental over to, basically, Clay Road and Highway 6. Yeah, the opposite side of town. Just so I can drive back to my house, which I will essentially pass on the way to get my car. The only upside there is that Ms.NewGal volunteered to pick me up and drive me to my car. What a sweetie! Of course, it does get her closer to me faster, but she claims she didn’t even think of that.
Thankfully, Hilda has a keeper for the next couple of days. And, in case Doc has to work late, I’ve asked one of the guys from work I trust to come let her out at lunch on Thursday and Friday. Hopefully, she’ll go out and not make a mess at all. Not that she ever has since she was a pup. At least, not unless you count the times she was being ignored while I was at the office during the prelude to my divorce. Oddly, she’s not had a problem since she’s been back. Imagine that! Must have been the company.

So, now, it’s off to queue up the coffee and the Friday Fun post. If I get the chance, I’ll moderate comments, but, I might not until Saturday morning, so, please, be patient.
It’s going to be a Hell of a trip, so pray for me!

I hope I haven’t posted this before.
Either way, I don’t care enough to either search or change it if I have, so, there you have it. As you regular readers may recall, I’ve been working on setting up a Linux laptop since forever. That’s still going on, but when I get it done, I’m going to need a laptop case or bag in which to carry it. And, that’s where this week’s link comes in: The Top Ten Coolest Laptop Cases.
Peronsally, I like the wood ones. Hey, it’s Friday, go look at them yourself and have fun.

Okay, what does that alphabet soup mean?
In short, it’s a tiny, OpenSource, Do-It-Yourself Tivo. The Mini-ITX standard defines a super-small motherboard and system. In this case, they took a pretty standard mini system and converted it by adding a larger harddrive and a Personal Video Recorder (PVR) card. The system runs Ubuntu Linux and MythTV, which are both available free from the Internet.
Really, this is a very cool thing and it looks easy enough that most slightly experienced users could manage it. Go to the article on XYZ Computing and see for yourself. Mainly, you have to get a small computer, upgrade or add the harddrive, upgrade or add the special video card, and install the operating system and one, very special, program. You know, I might just do this myself! Based on the prices of the equipment, it wouldn’t be that expensive at all!

And, besides, it’s a great way to spend Friday afternoon, fantasizing about the wonders of technology.

Novell has failed me.
I cannot believe that I am writing this, but I actually advised against continuing with a Novell product in favor of a Microsoft product this week. I would be more ashamed of myself if not for the terrible problems I had with Novell’s Open Enterprise Server from the install all the way through an attempt at migration. Everything that could possibly go wrong, did.
First, there were numerous problems getting the software to simply install simply because I used a secure password that started with a “$”. That caused a previously unknown error in the Linux-based installer. As far as I know, this has still not been corrected or published. From there, things just got worse. Then there were all the problems getting the SAMBA share to work at all with the Netware Storage Services(NSS) functions on the server. I had to do this because we have Mac OS X clients that access the same data as Windows clients. I had no other option, but, apparently, no one has ever done this before in the history of Open Enterprise Server because I could find no data on doing this and making it work. And, it did work, for a couple of weeks, until I changed some setting somewhere that knocked the Macs off that SAMBA share. I have no idea still what did that. But, there’s more!
The deal-breaker in this case was that our accounting system, Peachtree, would not allow us to add more than a single transaction without restarting the program. Even when only a single user was accessing the data at a time. As you might imagine, this cause some concern in upper management. Two days into trying to get this resolved via Novell Support, my management had lost all confidence in Open Enterprise Server running on SuSE and Novell as a company. At the point that happens, there is absolutely no way to ever make that executive feel “warm and fuzzy” about the software in question. I know, I’ve tried over and over and over again over the years. Well, your Uncle Jim has learned his lesson, kids. Not this time. This time, I decided to cut my losses early and not drag it out. What’s the point? If I managed to get them to stick with this product, six months from now when some other thing went wrong, because, of course, it will, who will get the blame for choosing this stupid software? Me, that’s who. So, yeah, no thanks. Time to change horses.
So, I figure, if we’ve got to change, go with what they know and feel okay with and that’s Windows Server 2003. And very few of you have any idea how it galls me to have to admit that it’s the best option for these folks. Trust me, this goes against every thing I believe in the realm of technology. It used to be: “Windows for workstations, Novell for servers and Macs for graphics” as far as I was concerned. Now, it’s “Windows for workstations, Unix/Linux for servers, and Macs for graphics”. I think a part of me died inside to have to say that, too.
I worry about Novell as a company. This has been a mess from day one. Understand, I’ve been Novell certified for more than fourteen years and I’m well known as a Novell cheerleader. But, after this, I really wonder how long they’ll be around as a company. I think the shift to Linux is too little, late. I don’t think even vaguely complimentary articles at eWeek or changing their strategy, again, to building “cross-platform management tools” can help them now.
At least I think I’ve convinced the boss that when we do an e-mail server it should be Linux or BSD running some, to-be-named-later e-mail package. So, I’ll be able to use some of my favorite skills and show that on my resume. After all those jobs doing so many different things in IT, I can spin just about anything I do professionally to look about the way I want. Sure, there are limits, but, with me, not many. Professionally, that is. I’ve alway said that I can sit down with a good manual and a test system and figure almost anything out. Time and professional experience has shown that to be true. So, I guess I’ll be looking for a good Windows Server 2003 book. And, a good Linux-based e-mail system that allows me to give my users web access. Any suggestions anyone?