Diary of a Network Geek

The trials and tribulations of a Certified Novell Engineer who's been stranded in Houston, Texas.

4/5/2004

Outsourcing Produces Jobs?

Filed under: Career Archive,Criticism, Marginalia, and Notes,Geek Work,News and Current Events,Personal — Posted by the Network Geek during the Hour of the Hare which is in the early morning or 7:18 am for you boring, normal people.
The moon is a Third Quarter Moon

Where? How? How do I get one?

Well, as rumors at work fly about the potential of the entire network staff being outsourced, this seems like a timely meme. I’ve seen, and heard, several stories about how outsourcing somehow is making jobs and how it will help the economy. The most recent of these was this article on MSN.com. Well, that’s great, for the long run, but what about the guy who’s out of work right now? How is he going to take care of his family? What’s more, this is all potential economic growth. There’s nothing that says the people being put out of work are going to be able to find jobs in time to keep from going bankrupt! And, how many of the alleged jobs are the same kind of jobs that are being eliminated? If you replace all your network people and they go into sales, who’s going to buy anything from them?
Now, here’s the part that they don’t want to talk about: outsourcing may not even be working! According to University of Southern Mississippi professor David Butler, “”What CEOs don’t tell reporters is that outsourcing is still experimental and the experiment may not be working. Overseas call centers can cost more in customer goodwill than they save in staff salaries.”
They save that for the end of the article. It’s important, though, because it belies the idea that outsourcing is such a great idea.
God, for a change, I hope my boss is reading my blog….


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