Diary of a Network Geek

I’m no stranger to getting things done in spite of being depressed.

Look, even before the pandemic, life could get pretty hard sometimes. I mean, with brutal schedules and lack of staffing that’s been frankly endemic to corporate IT, which is what I do for a living, anyone can get beaten down and get depressed. Add to that the endless list of economic factors that have added weight to everyone’s state of mind and all the politics and social media and the usual family “stuff”, and, well, it’s surprising to me that we don’t just put antidepressants in the water like fluoride. But, we don’t. And, losing it at work is only going to make things like bills and health care, and family issues even harder. So, what to do? Well, there’s a lot, actually, but a good place to start is the list of suggestions in this article on Monster about dealing with depression at work. They suggest, of course, talking to a professional and investigating if your company has an employee assistance program, which usually includes some kind of access to counseling services. And, if you’re worried about being judged harshly by the boss, keep in mind that those services are all strictly confidential.
One thing that I’ve done, when I was going through my divorce, for instance, was to journal about what’s bothering me. And, I tried to schedule the worst of the breakdowns for when I was home, alone, with the dog. It helped. Also, my ex-wife once told me that no one can see you cry in the shower. In retrospect, it’s a little sad that she not only knew that but thought that I could use the information, but she’s also right about it. The most important thing is, though, do your best, but don’t do it alone. Get help before you can’t do your job because that just makes all the other stuff that much worse.

So, as I wrote at the start of the month if you’re struggling with depression or any other mental health issue, don’t wait. Go get help. You can find some good resources at MentalHealth.gov – How To Get Mental Health Help And, most importantly, if you feel like you’re going to hurt yourself or others, please, do reach out to someone.

This post originally appeared on Use Your Words!

Advice from your Uncle Jim:
"Our dignity is not in what we do but in who we are."

If it’s done well, there’s an opportunity to help people.

Of course, Hollywood likes to exaggerate things a bit, but even when that’s the case, there are opportunities for learning and increased awareness of mental illness and dealing with it. As I mentioned last week, this is Mental Health Awareness Month, so I’m trying to share topics related to mental health and psychology. I’m especially trying to share things that I think might be helpful to anyone who is either having mental health issues or may have a loved one with mental health issues. So, even though the examples in this video from GQ shared via BoingBoing of a psychiatrist rating mental health scenes in movies can be a bit extreme, knowing what they’re trying to depict and how it might present in the real world can be helpful. Also, the doctor gives some advice about actually getting help for some of these disorders and what actual treatment may look like.
I think what was particularly helpful was that he reminded people that an actual diagnosis may take multiple visits over some significant time and that it’s not really a “disorder” unless a person’s life is being significantly impacted in a negative way. Take my own example of depression, for instance. It’s only in retrospect, after getting on medication, that I realized how much it was affecting me, and I had what most people would think of as a mild case. I mean, I was basically functional, but I was having more and more difficultly doing regular, daily, work-related tasks that a few years ago, were no problem. Now, though, that I’ve been on the antidepressants for about six weeks, I’m doing much better. I never had the severe symptoms that are usually depicted in the movies or on TV, but it definitely was having a negative impact on my life. I’m glad I finally listened to my wife and got help.

Just remember, there IS help if you’re having a problem with your mental health, whatever it is. Most importantly, it’s okay to ask for help and take it when it’s offered.

This post originally appeared on Use Your Words!

Advice from your Uncle Jim:
"I'm always amazed that people take what I say seriously. I don't even take what I am seriously."
   --David Bowie

May is Mental Health Awareness Month.

I’ve talked about mental health on my blogs before, especially in relation to stress and the pandemic. COVID-19 and the attempts to deal with it have added extra stress to all of our lives and stretched our mental health to the limits. And, this past year has been particularly hard for me with the death of my father. I never realized just how close we were until I couldn’t turn to him for advice or just to talk things through. Grief is its own kind of mental health issue, for sure, but layered on top of everything else, it’s just made things harder.
I was surprised to find out after my father’s passing that we have a bit of a family history of depression. Dad’s generation didn’t talk about that sort of thing much. They still, in general, see things like depression as a kind of moral failing or weakness. For years, I’ve known that I have a bit of depression. I’ve fought it since at least high school. It wasn’t crippling by any means, but it absolutely made life more difficult. After getting divorced, I saw a therapist and that helped for a bit, but, if I’m being honest, I’ve had bouts of depression since long before meeting my ex-wife and continued to have them well after I felt the freedom of being released from that tragedy of a marriage. My wife has been on medication for depression for longer than I’ve known her. It keeps her sane and functional and for years she’s tried to convince me to try antidepressants. I’ve always resisted. Don’t get me wrong, I absolutely understand the mechanism of neurotransmitters and how they can affect mental states. And, I completely believe that medication can help. But, for years, I also believed that it could help everyone ELSE and that I didn’t really need it.
About six weeks ago, I relented and talked with my doctor about taking a light antidepressant to see if it helped me with my current struggles. I’ve been taking them for about six weeks and I absolutely can tell the difference. So far, it looks like the doctor has picked a winner and I’m not having any side effects, but I can positively see the difference in my mood and my productivity. I had no idea how much what I thought of as mild or reasonable depression was affecting my productivity, but it very clearly was. Things that I would put off indefinitely because they just seemed overwhelming get done in a much more timely fashion because they’ve become “right-sized” in my no longer depressed brain. Don’t get me wrong; it’s not like antidepressants have solved all my problems. They haven’t, I’m sorry to say. However, they do let me be more fully present and capable of dealing with my problems. Most importantly, they haven’t negatively impacted my thinking at all as I have been afraid of them doing. Nor have they reduced my creativity in the slightest. If anything, they’ve freed me a bit more to think MORE clearly and act MORE creatively. I wish I’d tried them sooner.

So, if you’re struggling with depression or any other mental health issue, don’t wait. Go get help. You can find some good resources at MentalHealth.gov – How To Get Mental Health Help And, most importantly, if you feel like you’re going to hurt yourself or others, please, do reach out to someone.

This post originally appeared on Use Your Words!

Advice from your Uncle Jim:
"Put your hand on a hot stove for a minute, and it seems like an hour. Sit with a pretty girl for an hour, and it seems like a minute. That's relativity."
   --Albert Einstein

Training for how to deal with stress.

Although it’s meant primarily for COVID-19 pandemic stress, which I think all of us have been feeling to some degree, this course from TalkSpace on managing stress can be pretty universally useful. I know personally, I’ve been loaded almost to the breaking point with stress this past year between everything related to the pandemic, stepping in a larger role at work, politics, and the loss of my father. Of course, a lot of that could be causing stress regardless of the pandemic, as could things like job loss and the break up of long-term relationships. It’s been a rough couple of years for most of us, I think. So, this really seems like a good thing to share.
I have to admit that I haven’t done the course myself so I can’t speak to its particular utility, and the creators make clear that they don’t want anyone to substitute it for one-on-one therapy, but for those of us who can’t afford the time and expense of anything else, at least it’s something. And, more so for those of us who maybe just need a little extra help, but not a full round of therapy, it can help.
While the course is free, they do ask for an email address. I’m assuming that they’ll use it for marketing opportunities, which seems a fair trade-off. I can always unsubscribe later.

Let me say, though, that if you’re feeling suicidal, please, do reach out to someone.

This post originally appeared at Use Your Words!

Advice from your Uncle Jim:
"If God is for us, who can be against us?"
   --Romans 8:31 (NIV)

Do you know those horrible password rules about adding random characters and numbers and stuff?

IT professionals hate them, too. Honest. I can say that because I am, in fact, an IT professional and have been for just shy of thirty years. (You can read more about my qualifications to call myself an IT pro at my other website, which includes Jim Hoffman’s CNE Resume, because, yes, I’ve been doing this so long I’m certified in things that no one really uses anymore.) I remember when the standard for passwords changed, requiring normal people to do things like including special characters or numbers and a mix of upper case and lower case letters. We were told that it would make the resulting passwords exponentially harder to guess. At the time, that may have been true, though I doubt it. It turns out, those rules were written by a government bureaucrat who used an out-of-date white paper to make his recommendations. And, now, even that bureaucrat regrets making those rules that only make your password harder to remember. Also, all that advice about translating a famous quote into a password by changing out words for symbols or letters? Essentially useless. With the computing power of moderns machines, the randomness of a short password really doesn’t matter at all. Length is the real key. So, having a password like “P@SSw0rd” isn’t significantly more secure than “password”, except, of course, that hackers are likely to guess the simple words first and “password” is actually one of the ten most popular passwords. So don’t use that. What’s better is to use a longer password, like an entire sentence without punctuation. And, if you have to include numbers and special characters, just tack them at the end or beginning. In other words, something more like “MyPasswordIsVerySecure@9”, because the length of that password IS exponentially harder to guess than “password”. Don’t believe me? Then just look at this infographic that shows how the length of your password is really the determining factor in how hard it is for hackers to crack.

https://www.dailyinfographic.com/brute-force-your-password

Of course, some systems limit the length of a password, unfortunately, but, until everyone else catches up to us, you have to work with what you’re given.
Come back next week to see what uncomfortable truths I have to share with you!

This post first appeared on Use Your Words!

Advice from your Uncle Jim:
"You may give out, but never give up."
   --Mary Crowley

To be clear, I haven’t been in a fight since high school.

And, I haven’t even been close, really, since college.
That being said, I have been threatened more than once in the past thirty years since leaving the safe, quiet suburbs of Chicago. Though, that has happened with increasingly less frequency, thankfully. You see, I think of myself as a peaceful person, in spite of once threatening to stick a fork in someone’s eye. Hey, he started the threatening and posturing! I just turned out to be better at it than he was. And, the fork never left my side of the table. The believable threat was enough to stop him.
The thing is, when adults fight, I can tell you from unfortunate experience, everyone involved gets hurt. Yes, even the “winner” of that physical confrontation ends up hurting. Trust me. Knuckles in the teeth hurt the knuckles as much as the teeth. So, I go a long way to avoid getting into that sort of conflict. I apologize when it’s not strictly necessary. I stay away from bars, just on general principle. These days, I’m a pretty soft-looking middle-aged guy that probably reminds most people of their uncle who gets quietly drunk and weepy on Thanksgiving or Christmas. (I’m not, by the way. I don’t really drink anymore and rarely get weepy.) So, I never seem a threat. Not at all the sort that people seek out to start trouble with at all. And, that’s just the way I like it. Trust me, no one wants to hang out with the guy willing to literally stick a fork in someone to prove a point. Not even the guy with the fork.

I bring all this up because, well, we’ve been away from regular human contact for a bit and while we were, I feel like tempers have gotten shorter. I know mine did for awhile this past year. And, too, our world has gotten scarier and more uncertain thanks to a pandemic and politicians that leave much to be desired. I’m not even thrilled with the people I voted for, much less the ones I didn’t. I imagine that others feel the same way. All that lack of practice on our social skills and the heightened tension may make for some challenging times ahead as we get used to being with people again. I hope we won’t need this, but why not start your year off on the right foot and look at Lifehacker’s suggestions for how to talk your way out of a bar fight. Trust me on this one, fellahs. The pretty girls would rather go home with the guy who avoids the trouble than the guy who starts OR ends it. Just ask my wife!

This post originally appeared on Use Your Words!

Advice from your Uncle Jim:
They say integrity is what we do when no one is watching. What are you doing now?

Or, things I’d want to know before I seriously applied for, or took a new job.

The other day, a recruiter emailed me a super vague job description and we had a brief exchange about it. It was a little interesting, but, mostly, it was a mystery, because they just didn’t have a lot of details. Frankly, it sounded like the client wasn’t quite sure what they really wanted, except that they wanted to move all their IT support in-house instead of continuing to pay a managed service provider to maintain their systems. I made a post on r/ITCareerQuestions asking the question “What do you want to know before considering a job?”. I shared in that post these questions that I’d want answers to before being submitted for an open opportunity:

• How many users? And how are they distributed at multiple locations? (IE. How many end users in what city and state?)
• How many people are going to be hired, ultimately, to be in the IT Department? (I generally think one support person per seventy-five or fifty end users is a good ratio, if I can swing it. I always seem to support more than that, but it’s a goal!)
• What servers are they running? What do they all do?
• Where do those servers reside? (ie. On-prem or offsite data center or cloud)
• Are they ALL virtual? On what? If VMware, what version? What OS are the virtual machines running?
• What kind of physical host or hosts are the virtual machines on? Is it a cluster? Is there shared storage (ie a SAN)?
• If there is more than one site, how are the sites connected?
• How is email being handled now? On-prem Exchange? Hosted? Office 365?
• What is the IT budget currently? How do they expect to see that expand?
• Where is the main business headquarters? What’s the commute if I’m coming from [part of town where I live]?
• How have they handled COVID-19?
• What problem am I being hired to fix? Why are they looking for someone?
• What does the compensation look like? What are the benefits? Is there a 401k and how much matching is there? What does the health insurance look like? Is there a bonus structure and how is that determined?

Hopefully, I wouldn’t have to ask them all of the recruiter, since the job description would normally include some of this information. Also, these questions assume that I wouldn’t be relocating across the country. So far, one Redditor came up with just one additional question that I’d want to know the answer to; How often are performance reviews done and what does that process look like?

So, dear readers, what about you? Anything you typically want to know about a job before applying?

Advice from your Uncle Jim:
"The man who makes no mistakes does not usually make anything."
   --William Conner Magee

So, it seems I’ve survived another year.

Considering that I wasn’t entirely sure I’d live past forty, it’s a pleasant surprise to find that I’ve turned fifty-one. It seems a bit less pressure than turning fifty. I thought things would start speeding up, but it feels like everything has slowed down a bit. I don’t feel like a lot has changed in the past year, really.
Really, I’ve had another pretty good year. In some ways, maybe a bit too good. I was disappointed to see that all the weight I lost at the beginning of this year has somehow returned. I think, as was true last year, this is mostly due to easy living and a wonderfully Southern wife who shows me how much she loves me with food. She really, really loves me, so I’ve eaten very well. After having to finally let Hilda go to the Great Big Yard On The Other Side this year, we got two new rescues. For a bit, that was helping because I was walking Penny, the sixty-pound Pittbull/Dalmatian mix every morning. Sadly, she seems to have torn her ACL and is going to need a surgery, so I haven’t been walking her. I should take her sister, Lily, the fifty-pound Black Lab mix for walks, but I just haven’t quite been able to get my sorry tuckus out of bed in time to make that happen yet. I’ll get on it soon, though. Honest.
Of course, being married to Sharon does make my time here easier and a lot more pleasant. That sounds a little luke-warm, but, honestly, I think we’re both pretty happy about having a quiet, pleasant life together. As we were reminiscing not too long ago, we’ve both led a life of far too much adventure and chaos to think we’re missing out on much. Maybe, one day soon, when the statute of limitations runs out of some of those things, I’ll share them with you. Or, maybe they’ll get saved for a memoir. Sharon keeps telling me that we’ve living very interesting lives, though, of course, I find myself to be a bit dull and boring. Thankfully, she does not. It’s one of her many, many charming and attractive features. Her business, The Organizing Decorator, is poised to do quite well this coming year, and I’m incredibly proud of her and her work. I’ve known people who constantly complain about never having been given a chance, but Sharon really goes out and seems to create opportunities out of thin air. She’s a miracle and I’m truly blessed to be married to her.
It is a bit strange to find myself being so fiscally responsible these days. Again, I suppose age and commitment have their unexpected upsides. I want to make sure that she’s taken care of, at least, even if we don’t expect to leave much after we’re gone.
Otherwise, I wish I’d spent less time complaining this year and more time working for change in all aspects of my life. I still have dreams of writing more and taking more photographs. I’m sure if I really am committed to that this year, I’ll find a way to make the time. Maybe that’s one secret of making it to middle age; I don’t buy as many excuses, not even my own. So, watch this space! Hold me to account, dear readers, if anyone out there is still reading this blog.

In the past, I’ve listed the same group of celebrities who share my birthday. But, this year, I’ll only mention two, because they’re the only ones I currently care about. I’m shocked to realize that I’m a mere two years older than Jennifer Connelly, who was born on this day. She’s lovely and I’d watch her read the phone book. The other celebrity who shares my birthday is Frank “Chairman of the Board” Sinatra. And, just like me, he did it his way.

Also, I think it’s interesting to note that on this day in 1896 Marconi first demoed radio and, again on this day, in 1901 made his first Trans-Atlantic transmission. (Though, of course, all right-thinking people know that Tesla was really responsible for those first advances in radio.)

So, that’s the state of me, as it were, this year. Some things I’m happier about than others, but, all in all, it’s been a pretty good year. I’ve just about given up trying to figure out what the coming year will bring, though I do try to make plans about being more creative and productive, as I do every year. In the end, though, what I choose to do or not do doesn’t matter, so long as Sharon and I do it together. I’m happy that she’s really become the only thing that matters in my life. God knows, I could have worse

All in all, life is going along okay and I’m sure it’ll be good coming year.

This post originally appeared at Use Your Words, my other blog and guilty habit/pleasure.

Advice from your Uncle Jim:
"Being right too soon is socially unacceptable."
   --Robert A. Heinlein

Please, be careful.

We tend to treat USB thumb drives as essentially disposable these days, which, considering their low cost, they basically are.  At least, in one sense.  The problem is, those cheap, little drives still store an awful lot of data.  I recently read an article titled “You left WHAT on that USB drive?!” where the authors talk about several studies, formal and informal, where researchers scooped up random USB drives, either from eBay or the lost and found, to see what was on them.  The results are a little terrifying.  According to the article, “…about two-thirds of second-hand USB memory sticks bought in the US and the UK have recoverable and sometimes sensitive data. In one-fifth of the devices studied, the past owner could be identified.”  What’s more, in the case of one study, out of 200 drives, only 34 of them had been properly wiped out.  That’s just 17% of the drives.  Several had been formatted, but still had data that could be recovered off them.  Yes, that’s right, even reformatting the drives does NOT guarantee that they will be properly wiped out.

What’s more, the data that was left behind was of a very sensitive nature in many cases.  Everything from tax information to naked photos to photos of a soldier on deployment and at home, including the soldier’s address.  And, again, reformatting is not enough.  At least 8 drives out of the 200 examined had been reformatted, but had data on them that could still be recovered!  So, what can be done?
Personally, I tend to use USB drives until they absolutely don’t work at all any more, and I try not to put personal data on them in any case.
One solution is to get a USB drive that can be encrypted.  I’ve used several versions of the LaCie Imakey that includes an encrypted partition and utilities to manage it, but that doesn’t seem to be available any more.  A replacement might be the Kingston Digital Data Traveler Locker, which lets you set a password to restrict access, as well as doing hardware encryption of some kind and even backing up to the cloud in case the drive gets lost.  Granted those drives can get a little pricey, but how much does it cost to deal with the potential identity theft that lax personal security might bring?

If you have drives, USB or otherwise, that you’re looking to get rid of, then at least sanitize them before they go.  There are a lot of articles and utilities available to help you with that.  One that covers pretty much every drive you might have is How to securely erase external hard drives, SD cards, or flash drives, which details the steps as well as suggesting utilities to help you.  Now, for the most part, I assume that if you read this blog, as opposed to my other blog, Use Your Words, then you’re a geek like me and can handle more than consumer-grade procedures and software.  If that’s the case, or you’re feeling particularly brave, one great utility I’ve used is Darik’s Boot and Nuke aka DBAN.  It’s a free ISO you can download to make a bootable disk/drive that will let you securely wipe a drive before disposing of it.  It’s simple to use and free, but if you’re not comfortable burning an ISO to a disk or thumbdrive, then I’d recommend getting a more consumer-friendly product.

Either way, it’s a scary world out there to let your precious data roam free without a keeper, so be careful with those cheap, “throw away” drives.  If you’re not careful how you use them, they could get pretty expensive.

Advice from your Uncle Jim:
"The only difference between saints and sinners is that every saint has a past and every sinner has a future."
   --Oscar Wilde

Okay, maybe not rules per se, but Friday posts might be different.

Look, I’ve been posting every Friday for something more than ten years. Probably close to sixteen years, actually, though I have to admit I haven’t actually checked. In any case, lately, it’s felt more like a chore than a joy. It’s a lot of work to find something original to share with you from somewhere out on the internet every week. I honestly think it might be easier to actually create my own content sometimes. Except, of course, it’s been a horrifically busy year and the past month or two has been even worse. So, what I’m trying to say in the most long-winded way imaginable, is that I’m probably going to change up what gets posted here every Friday. There’s literally no telling what I might share, from somewhere out in the big, wide world, or from the dark recesses of my own twisted mind.

But, since I haven’t quite gotten out of the habit of being helpful just yet, here’s a tip from your Uncle Jim.
The world being what it is, you probably got one or more gift cards for presents this year. Maybe it was a door prize at an office Christmas party or maybe it was your Christmas bonus or maybe just a lovely gift from a distant relative. No matter how you got it, it’s going to be virtually impossible to use the face value perfectly. Either you spend a bit more than the gift card and pay the rest, or you spend a bit less and have one or more gift cards with just a dollar or two on them. Save those gift cards with just small change left! When a website wants to collect credit card information for their “free trial”, use one of those gift cards! If you forget to cancel the free trial before they start billing you, all they’re going to get is a buck or two that you were probably going to forget about anyway. Or, if you do remember, you can use that couple of dollars for free trials for months and months! It works really, really well, trust me!

So, there you go, something totally from my own, little brain to help you live a little better.
Come back next week to see what I come up with next!

This post originally appeared at my other blog, Use Your Words.

Advice from your Uncle Jim:
"Men are born with two eyes but with one tongue, in order that they should see twice as much as they say."
   --Charles Caleb Colton