Diary of a Network Geek

Not quite as exciting as gun-wielding maniacs…

But, this is still a big deal to Novell and Linux worshipers.   First, over the weekend, there was a story run by Reuter’s saying, in essence, that the Free Software Foundation might somehow ban Novell from selling or packaging Linux in the future.  Naturally, this sent a lot of people into quite a tizzy.  That would be a terrible blow to Novell, who’s really staked their future on the success of Linux and their products on Linux.  I would imagine their stock took quite a hit today.

Thankfully, the folks over at Linux Magazine have a clearer picture of what’s going on.  First,  the FSF doesn’t control Linux or Linux distribution rights.  Secondly, what they’re actually talking about is moving certain key utilities and chucks of code from the current license, the GPLv2, to a new license, GPLv3, which might, somehow, restrict who could redistribute the code.  Linus himself has said that he will NOT move the Linux kernel, which is the heart of Linux, to the newer, more restrictive GPLv3.  So, in short, what we have is a Linux community that’s panicked over the deal Novell made with Microsoft and is spreading a little, old-fashioned FUD.  Interestingly enough, that’s a technique that Microsoft used to fight Linux.  Oh, how the worm turns.

So, in short, while this all made for great pseudo news, it’s not much more than smoke and mirrors.  Of course, it’s smoke and mirrors that will no doubt effect Novell’s stock price, but, still…

I haven’t written much about technology lately…

I know this blog started out as a very technical, very geeky blog, but since a lot of what I do these days has gotten so tied to things like company policy and some other proprietary information, I haven’t been talking a lot of tech. Well, today, I’ve got something I think all Novell and Linux guys, like me, have been watching. Sometime back Novell bought SuSE, a German Linux distribution and support company. They then proceeded to move their entire line of products away from a DOS-based, proprietary kernel and onto the SuSE Linux kernel. Really, I think, a pretty smart move.
Then, last year, Novell entered into an unholy alliance with the evil empire, Microsoft. Basically, Microsoft gave Novell a bunch of money so that they’d work on software “stuff” that made SuSE Linux interface more easily and seamlessly with Microsoft’s line of server software. Oh, the hue and cry about that! Well, now, I think I see why they did it.

According to this story on News.com, Walmart has contracted with Microsoft to expand their on-line business using Windows Server and SuSE.  Apparently, Walmart, who had been a Redhat customer, was hesitant about expanding because of concerns regarding the intellectual property rights of Linux, thanks to that old SCO lawsuit that should have been thrown out of court a long time ago.  But, part of the deal with Microsoft and Novell is that Walmart can get support from both companies for whatever might go wrong and get indemnification against any copyright infringement suits regarding Linux.
Suddenly, that Microsoft/Novell deal doesn’t seem so crazy to me.

I still wonder, though, what the hell I should study up on next.  Security maybe?  I mean, no matter what operating system people run, they’ll still be worried about security.  Besides, I already know Linux, Novell and Microsoft products fairly well.  In fact, I have certifications in two of the three, not to mention way too much experience in all three areas.  I just don’t know.  The IT landscape of the future is getting pretty crowded and bumpy, not to mention shrouded in heavy fog.  Any suggestions from the techies?

Today is System Administrators Appreciation Day.

Today is a day set aside to give thanks that either: a) someone else manages your servers, or b) you have servers to manage. It’s not an official holiday, yet, but, much like “Administrative Professionals” Day (aka Secretaries Day), it’s a day to think about the “little people” that make your job possible. This is the seventh annual System Administrators Appreciation Day and, to date, no one has done a damn thing for me. I’m so unloved.
Actually, that pretty well sums up my life in IT. I’m the glue that holds the network together and virtually no one knows, notices, or understands what I do. Well, at least I have this small and hollow comfort that someone, somewhere cares enough to setup a webpage dedicated to guys like me.
Thanks.

Anyhow, it’s Friday and your sysadmin has kept the network running long enough for you to read this, so you might as well click on this link and get him something nice for next year! (If your wallet is feeling up to it and you want to show me how much you appreciate my work, you can get me something from my ThinkGeek Wishlist. Hey, a guy can dream!)

If the only tool you have is a hammer, you tend to see every problem as a nail.
–Abraham Maslow

So, I’ve been doing a lot of strange things at work the past couple of weeks. And, by strange I mean working around problems like trying to get things done without spending money. That always seems to lead me through some interesting back doors and into areas that I’ve not been before.

First, I was asked to do some browser forensics. Basically, it was supposed that a particular employee, no myself, was spending a little too much tiem on the web. I was tasked with finding how much time and where they were going. Simple enough, right? Well, I had to do it on the “down low” and without sitting at their computer. Enter, Webhistorian, by Mandiant. This utility let me grab history files and arrange them into a nice, easy-to-read report that told me where, when and how long my intended target was spending time on the web. That combined with a drive mapped to the administrative share on his computer showed… That he was actually relatively innocent. Yeah, he went to some sports websites, but only first thing in the morning and at lunchtime. Nothing worth firing him over, at any rate.

Next, there was a more, um, general security question. And, okay, it wasn’t actually at work, but it’s good to know for work. A friend thought her computer might have been inadvertantly used in the comission of a crime by a “guest” and asked me to check it out. I can’t go into details because of pending legal action, but I decided to let her take it to the proper authorities first, in case I were to mess up any evidence. Once they’re satisfied, however, I’ll take a look at it. And, thanks to another blog I read, I’ll be using something called Helix.
I have read the aforementioned blog, A Day In The Life Of An Information Security Officer, for, well, years, actually. Mostly, it’s just an interesting diversion, but sometimes, I get good ideas from the posts and case files. This time, the new tool came from the comment section. Helix was suggested by another faithful reader. It’s a bootable, “live cd” Linux distribution. It’s also free, which is one of my main criteria for the tools I use.

I also had to clone a giant Windows XP disk this week. I tried a number of utilities, including Symantec’s Ghost, but it was another Linux distro that saved me. This time, I used Knoppix. Also a bootable, “live cd” distro which is available free from the Internet. I found the command by accident while searching for something else, but I also discovered there are other ways to clone a cd via Knoppix. My Google search turned up several HowTo documents. There was one on Knoppix.net’s forums, another on Linux.com and a third on Just Linux. I used the third method first, which turned out to not work so well at all. Something to do with XP and how finicky it is about hardware and booting, I suspect. So, I finally moved on to the appropriately named NTFSClone. I still had problems making it bootable, but I attribute that to the old disk running Windows XP. I hate XP. Truly. Still, I managed to have some good fun with all the different attempts. I enjoy a good intellectual challenge!

These days no one can afford to be just a “Windows Admin” or just a “Novell Admin” or, even just a “Unix admin”. We have to use the right tools to get the job done, whatever that looks like.
I’m the man behind the curtain who makes the great and powerful Oz go. If I want to outwit the flying monkeys that the Wicked Witch of the West sends after me, I’d better have a whole lot of tools in my toolbox besides my magic ruby hammer.
Even though I’m Linux certified, I don’t work with it enough for my taste, so I’ve finally gotten off my lazy butt and installed Open SuSE on two old laptops I have at the house. Again, it’s free and so were the laptops. One is an old Dell that came from an old job. The other is a Compaq that a friend gave me because he knew I’d get more use out of it than anyone who he might donate it to for the tax write-off. Either that, or I’ve become a charity. Hey, it could happen!
In any case, I’m working on expanding my toolbox, one piece at a time. And, now, you can take advantage of my tinkering to expand your own digital toolbox. Have fun with the new toys!

Hey, remember the days when I talked about geek stuff all the time?

Yeah, me neither, but, still, the title of the blog is Diary of a Network Geek and this is news that matters to geeks, so…  I saw this yesterday and again early this morning: Novell Sacks Cheifs. So, it looks like another changing of the guard at Novell.  I find myself wondering how long this company will be able to hold on these days.  I know, people have been saying that for ages about poor, little Novell, but, really, how much longer can they hold on at this point?  A dwindling market share, massive competition from giants like Micro$oft and endless management changes do NOT inspire confidence.  Sure, they’ve revamped their product line to embrace Linux, but I’m starting to think that it’s too little, too late.  And, trust me, I LOVE Novell and their products.  I’ve been a Novell zealot since I started in IT and Novell certified for fourteen years.  I used to live and breathe this stuff.  I’ve seen Novell product do more on fewer resources than, well, than almost anything going.  But, even I have to question the company’s decisions and direction these days.

I guess it’s a good thing I enjoy Linux and got Linux certified not too long ago.  Maybe, with this news, it’s time to focus on my Unix experience and abandon Novell to the market wolves.  I certainly would prefer a Linux or Unix job over a Windows Admin position.  Of course, if the pay is right, I’ll babysit your kids or design web-pages for you.  Heck, if you pay me enough, I’ll even publish trade magazines for the self-storage industry!

Looks like I’m hitting the road again. Damn.
You know, mostly, if everything is arranged all nice and all, I like traveling. I especially like traveling on someone else’s dime. But, I hate having to hit the road for business at the last minute. This time, I’ll be swapping out a Windows 2000 server, including a data copy, at a remote location in far less time and with far less notice than I’d like. The sad thing is, I’m getting used to that with this job. How does that phrase go? “I’ve done so much with so little for so long that I’m now qualified to do anything with nothing.” Hmm, maybe I should add that to my resume under “qualifications” or “Skill set”. And, I was just telling Ms. NewGal tonight on the phone that I’ve been making the impossible probable and the improbable common place for more years than I can remember. It’s not too hard with Windows, since any moron can handle a point-and-click interface then call himself a Director of IT, claiming that he can manage servers. But, I’ve done it with Windows, Netware and Linux, with a little Solaris and even VMS thrown in for flavor. And mostly at remote sites where things often go wrong. Very, very wrong.

As further evidence that I’ve been doing this too long, when I pulled my toiletry kit out from under the sink, it was already stocked with almost empty containers of every thing I use on a regular basis. Enough after shave for a week, a couple of good gargles of mouthwash, a toothbrush and some toothpaste, the last bit of deodorant. I even had shampoo and conditioner in there from the last place I stayed at, just in case! And packing my clothes took all of fifteen minutes, too. I normally plan for one extra day, plus any special circumstances, so, I have three days worth in there, just in case. It’s going to take me longer to pack my toolkit and carry on bag than anything else. And that’s only because I have to slim down in case I have to fly back on a commercial flight. My boss is flying me over, which is actually sort of nice, but there are thunderstorms expected for Friday afternoon, so I may be flying back on a commercial flight. That means time wasted in an airport. In fact, an airport I spent the night in once. The part about all this that sucks, though, is having to go back to the little podunk airport to get my car when I do finally get back into town. So, I’ll be dragging my sorry, tired butt from either Hobby or Bush Intercontinental over to, basically, Clay Road and Highway 6. Yeah, the opposite side of town. Just so I can drive back to my house, which I will essentially pass on the way to get my car. The only upside there is that Ms.NewGal volunteered to pick me up and drive me to my car. What a sweetie! Of course, it does get her closer to me faster, but she claims she didn’t even think of that.
Thankfully, Hilda has a keeper for the next couple of days. And, in case Doc has to work late, I’ve asked one of the guys from work I trust to come let her out at lunch on Thursday and Friday. Hopefully, she’ll go out and not make a mess at all. Not that she ever has since she was a pup. At least, not unless you count the times she was being ignored while I was at the office during the prelude to my divorce. Oddly, she’s not had a problem since she’s been back. Imagine that! Must have been the company.

So, now, it’s off to queue up the coffee and the Friday Fun post. If I get the chance, I’ll moderate comments, but, I might not until Saturday morning, so, please, be patient.
It’s going to be a Hell of a trip, so pray for me!

Novell has failed me.
I cannot believe that I am writing this, but I actually advised against continuing with a Novell product in favor of a Microsoft product this week. I would be more ashamed of myself if not for the terrible problems I had with Novell’s Open Enterprise Server from the install all the way through an attempt at migration. Everything that could possibly go wrong, did.
First, there were numerous problems getting the software to simply install simply because I used a secure password that started with a “$”. That caused a previously unknown error in the Linux-based installer. As far as I know, this has still not been corrected or published. From there, things just got worse. Then there were all the problems getting the SAMBA share to work at all with the Netware Storage Services(NSS) functions on the server. I had to do this because we have Mac OS X clients that access the same data as Windows clients. I had no other option, but, apparently, no one has ever done this before in the history of Open Enterprise Server because I could find no data on doing this and making it work. And, it did work, for a couple of weeks, until I changed some setting somewhere that knocked the Macs off that SAMBA share. I have no idea still what did that. But, there’s more!
The deal-breaker in this case was that our accounting system, Peachtree, would not allow us to add more than a single transaction without restarting the program. Even when only a single user was accessing the data at a time. As you might imagine, this cause some concern in upper management. Two days into trying to get this resolved via Novell Support, my management had lost all confidence in Open Enterprise Server running on SuSE and Novell as a company. At the point that happens, there is absolutely no way to ever make that executive feel “warm and fuzzy” about the software in question. I know, I’ve tried over and over and over again over the years. Well, your Uncle Jim has learned his lesson, kids. Not this time. This time, I decided to cut my losses early and not drag it out. What’s the point? If I managed to get them to stick with this product, six months from now when some other thing went wrong, because, of course, it will, who will get the blame for choosing this stupid software? Me, that’s who. So, yeah, no thanks. Time to change horses.
So, I figure, if we’ve got to change, go with what they know and feel okay with and that’s Windows Server 2003. And very few of you have any idea how it galls me to have to admit that it’s the best option for these folks. Trust me, this goes against every thing I believe in the realm of technology. It used to be: “Windows for workstations, Novell for servers and Macs for graphics” as far as I was concerned. Now, it’s “Windows for workstations, Unix/Linux for servers, and Macs for graphics”. I think a part of me died inside to have to say that, too.
I worry about Novell as a company. This has been a mess from day one. Understand, I’ve been Novell certified for more than fourteen years and I’m well known as a Novell cheerleader. But, after this, I really wonder how long they’ll be around as a company. I think the shift to Linux is too little, late. I don’t think even vaguely complimentary articles at eWeek or changing their strategy, again, to building “cross-platform management tools” can help them now.
At least I think I’ve convinced the boss that when we do an e-mail server it should be Linux or BSD running some, to-be-named-later e-mail package. So, I’ll be able to use some of my favorite skills and show that on my resume. After all those jobs doing so many different things in IT, I can spin just about anything I do professionally to look about the way I want. Sure, there are limits, but, with me, not many. Professionally, that is. I’ve alway said that I can sit down with a good manual and a test system and figure almost anything out. Time and professional experience has shown that to be true. So, I guess I’ll be looking for a good Windows Server 2003 book. And, a good Linux-based e-mail system that allows me to give my users web access. Any suggestions anyone?

I spent the majority of my day with the pre-sales engineer from Novell today.
And, that was a good thing. I learned a number of things today. (If you’re a non-geek or don’t feel like asking me to translate this into English for you, feel free to skip down to the paragraph break.) First, the bug I reported yesterday was totally false. The problem with Novell’s Open Enterprise Server running on SuSE Linux was that I’m so old school and security conscious. “How’s that?” you ask? Simple, I had a password that started with a dollar sign character. How’s that a problem? Well, it’s like this. The GUI installer takes the information to install eDirectory, Novell’s premier claim to fame, and throws it all at a command-line installer at a hidden console window. Sadly, in bash, the standard Linux shell, when you throw an unescaped “$” at the prompt programatically, it thinks you’re trying to define a string variable. That little misunderstanding throws the command-line eDirectory installer for a loop and it sits there, at its hidden console, prompting for a password and patiently waiting for you to supply it. Then, it misinterprets that and fails. Once the eDirectory install fails, everything afterward, that relies on eDirectory, also fails.
In other words, because I have more admin experience than Novell’s guys in the field and I’m committed to using secure passwords, I found a bug that no one thought to look for EVER BEFORE.

The other thing I learned today is that I know a hell of a lot about all kinds of strange, esoteric, varied and otherwise unrelated computer stuff. And, that is very, very cool.
Now, I’m going to go do something. No, I don’t know what and neither will you. Tomorrow, I’ll post something else. Good night.

It’s been a long week.
And, frankly, next week doesn’t look like it’s going to get any easier. For starters, I’ve been wrestling with this server at work. I mean this has been real Jacob wrestling with the Angel kind of epic battle stuff here. In fact, it was so bad that just today I was looking at returning Novell’s Open Enterprise Server and SuSE Linux in favor of Windows Server 2003. For those of you who know me and know my Novell zealotry, you know how much I would have hated to do that. Thankfully, the guy Novell sent over to help out got me squared away. I think I’ve actually been Novell certified longer than he’s been in the business, but, still, he knew his stuff, so it’s all good.
I’ve been trying to get the server installed for the past two weeks and kept running into strange errors. Well, it turns out to have a really, tiny, picaune thing. Remember some time back I was talking about naming conventions? Turns out it was more important than you could imagine. In the old days, we all used the underscore character in our tree names, as in “CompanyName_Tree”. Now, apparently, no one uses that convention and, as a result, a bug slipped through that kills the install. So, do I get a prize for finding it? Doubtful.
In any case, we managed to convince the boss that we should stick with Linux and OES and that we’d go over the migration tools tomorrow, which is when most of you will be reading this post anyway. So, I’m still going to get those career goals in after all. Woot!

On other fronts, I’ve got at least one, dear, sweet lady crawling all over my site to try and find out all about me. No matter what she finds here, and, yes, I am directing her to put the best possible spin on who I am, it still won’t be me. Not all of me. Not the part of me that people really love. The blog gives information, but, I’m more than the sum of my stories. And, in fact, many stories simply won’t ever see print, here or anywhere else. I have collections of odd, little facts and strange, obtuse skills that simply don’t fit well into a blog. And my humor doesn’t really play well in print, either. It’s all timing with me, and you can’t do timing very well in print. Still, I worry that we’ll be all out of things to talk about by the time we actually connect for coffee. I hope she’s ready to talk about herself!
And, several people have come to me for advice in the past week. Or, I’ve seen a couple of situations that I’d like to advise people about. Thankfully, I’ve shown restraint. Mostly. No one really wants me to give them advice. My advice is rarely well recieved, even if it is dead on. It may be my communication style, but, whatever it is, people sure don’t like hearing my advice. i do try and temper it by starting off with “Well, if I were in your position, I’d…” Doesn’t always work that well. Of course, I never said I made the best choices for myself, either! Still, sometimes it’s just like watching a slow-motion train wreck. You can see it all happening, but what can you do? These folks wouldn’t believe me if I told them the pattern I see in their lives. They’d just get pissed off at me. Of course, it wouldn’t change that I was right or that they knew I was right, but, still…

Well, there’s more, but my brain is all a-whirl with thoughts of my upcoming day, weekend and week that I can’t summon them up. Besides, I have a feeling I’d really irritate someone if I did! Always seems to work that way. So, it’s off to a lonely bed with my faithful companion. G’night.

Lord, what a boring title.
Hmm, come to think of it, it’s not a very exciting update, either. Anyway…
I got the last of my replacement server parts in Monday, got them in place and the bad stuff out again today. Oh, wait, I’m not sure I’ve mentioned that fiasco… Okay, so early last week I got all my server parts in except for my 1 Terabyte drive array, which got lost in shipping. That arrived Friday, but had the wrong cables. So, Friday, I decided to setup what I could anyway, and discovered that the keyboard and integrated trackball was bad. After a series of calls to Dell, they finally ship me the entire monitor/keyboard/rack-tray subsystem, because “that’s just how they come”. Those arrive Monday afternoon. I get them changed out and, basically, give up doing anything useful for the day.
Oh, yeah, the whole time, in between trying to get all the hardware worked out, I’m trying to talk a guy in Louisiana through setting up a “new” computer with an old hard drive. I say “trying” because apparently, this guy couldn’t read the damn screen to tell me what was going on. He kept asking me, “Uh, what’d I do next?” to which I almost always replied, “I don’t know, what does the screen SAY!?” And, apparently, it was so painfully funny that the engineer on the other side of the cubicle wall from me regaled his fellow engineers with the tale, much to their amusement. And, really, the guy in Louisiana was being pretty stupid. Everything he needed to know was right on the screen. But, I digress…
Then, yesterday, it takes me half the day just to figure out why the install can’t find any disk drives. Apparently, while hooking up the drive array, I some how wiped out the config on the two disks in the server itself. I have no idea how, but, wiped they were. And, since figuring that out, I have banged my head against the same module failing to install and configure correctly. Sadly, it’s the main security database the server uses to track everything. (For those in the know, it’s failing on the eDirectory/NDS/LDAP install and config. The modules are there, but the damn thing simply refuses to install a new NDS tree.) So, it’s kind of key to the whole reason we bought Novell’s Open Enterprise Server, instead of just running on Linux. This was not helped, I might add, by the fact that I was not smoking or that the boss stopped by to make clever comments about why I hadn’t figured the damn thing out yet, either.
I have an e-mail in to Novell to try and get some answers. We’ll see how it goes.

As for the other stuff, that messy, sloppy junk I call a personal life, well, it’s just not really going. Not unless you count the Prayer Team meeting last night and the grocery store tonight. So, since I won’t be managing to do my conversion this weekend, either, I’ll head back to the River Oaks Borders in search of True Love Friday night. I figure I’ll give it one more shot on Fridays, then take a week off to lick my wounds and convert my server, and try another night. Suggestions anyone?
Oh, and you’ll notice in deference to the start of my Troubles with Dating posts, I’ve added a new category, named in honor of my new favorite consolation at the Border’s coffee shop, Bavarian Death Cake of Love. So, if y’all are around, look for me. I’ll be the guy in glasses with a goatee, probably trying hard not to look like a stalker, and eating Bavarian Death Cake with a side of Italian Fascism. If you talk to me sweet, I might even buy you a slice! (Not you, boys. You’re on your own.)